Why does your underwear and swimwear come with a seal?
All items in the underwear and swimwear categories come with a hygiene seal. That seal means one thing: nobody else has worn this before you. You always open something fresh and clean.
What does this mean for you?
As long as the seal is intact, you can be sure the product arrives unworn and in perfect condition. No doubts, no questions.
Check everything before you break the seal
Take a moment to look at the item before removing the seal. Check the size, the colour, and make sure it matches your order. Once the seal is broken, we can no longer accept the item as a return. That's not fine print — it's just how hygiene works.
Not sure? Hold off for a moment.
Not certain about the size? Set the item aside and get in touch with us. We're happy to help. You have 14 days to change your mind — make good use of them.