We purchase web hosting and e-mail services from Lightspeed. Lightspeed processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Lightspeed has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal information. Lightspeed is obligated to secrecy under the agreement.
We use the platform of Mollie, PayPal and Afterpay to process (part of) the payments in our webshop. These payment processors process your name, address and place of residence and your payment details such as your bank account or credit card number. These payment processors have taken appropriate technical and organizational measures to protect your personal data. The payment processors reserve the right to use your data to further improve the service and in this context to share (anonymized) data with third parties. All of the above guarantees with regard to the protection of your personal data also apply to the components of the payments processor services for which they engage third parties. The payment processors do not retain your data longer than permitted by law.
SHIPPING AND LOGISTICS
If you place an order with us it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence information with PostNL. PostNL uses this information only for the purpose of carrying out the agreement. In the event that PostNL engages subcontractors, PostNL will also make your details available to these parties.
PURPOSE OF DATA PROCESSING
General purpose of processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you - other than at your request - at a later time, we ask your explicit consent. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that are automatically collected by our website are processed for the purpose of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.
Cooperation with tax and criminal investigations
In certain cases, HOM-Shop.com may be required by law to share your information in connection with governmental tax or criminal investigations. In such a case, we are forced to share your information, but we will, within the limits of the law, oppose it.
We keep your data as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forgetting request. Pursuant to applicable administrative obligations, we are required to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. Employees, however, no longer have access to your client profile and documents that we have produced as a result of your assignment.
Pursuant to current Dutch and European legislation, you, as a data subject, have certain rights with respect to the personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of processed requests; in the event of a forgetting request, we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.
Right of inspection
You always have the right to view the data that we process (or have processed) and that relate to your person or are traceable for that purpose. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address known to us with an overview of the processors in possession of this data, stating the category in which we have stored this data.
Right of rectification
You always have the right to have the data that we process (or have processed) and that relate to your person or that can be traced back to you, modified at any time. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been modified at the e-mail address we have on file.
Right to restrict processing
You always have the right to limit the data that we process (or have processed) relating to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to transferability
You always have the right to have the data that we process (or have processed) and that relate to your person or that can be traced back to you, executed by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data relating to you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all probability, we will no longer be able to continue to provide the service in such a case because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
You have the right to object to the processing of your personal data by or on behalf of HOM-Shop.com. If you object, we will immediately discontinue the data processing pending resolution of your objection. Is your objection well-founded that we will provide you with copies and / or copies of data that we (have) processed and then stop the processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We will not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.
We use several types of cookies on our website:
Technical and preferential cookies
Thanks to these cookies our website remembers the language, for example, that you have selected. These cookies do not process any personal data and are used solely for this purpose. These cookies are stored in your browser up to the moment that you delete cookies.
We use the Google Analytics tool on our website for measuring website visits to which we do not send any personal data. Analytical cookies are stored in your browser for a maximum of 26 months after your last visit.
We use the services of Google Ads on our website for targeted adverts, but only if you grant your consent. You can find out more about the cookies of these services at www.google.com.
Third Party Cookies
Use of Google Analytics
Using the Remarketing or "Like Audiences" feature of Google Inc.
Using Google Adwords Conversion Tracking
Contact person for privacy matters
Z. van Wijnen